As easy as 1-2-3: See which service plan we recommend for your instrument

All instrument service plans from Unity Lab Services include preventive maintenance, digital remote support, and our fast response time commitment, but we offer a variety of plans to align with our customer's needs. To see which plan we recommend for your instrument, simply take our 3-question survey. After taking our survey, you will have the option to request a quote and be contacted by a sales representative to further discuss your lab's unique circumstances.

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serviceplan*

1. Utilization

How often do you utilize your instrument?

Around the clock

Daily

A few times a month

2. Response time

When your instrument is down, how quickly do you need to get back up and running?

Within 2 business days

Within 3-4 business days

Within 5-7 business days

3. Budget

Does your budget define your coverage needs or vice versa?

Our coverage needs define our budget

Our budget defines any coverage needs

Recommendation

Next

To request a quote and be contacted by a sales representative, please complete the form below.

(*Indicates a mandatory field)

First Name*

Last Name*

Job Role*

Please selectAssociateBioinformaticianCEO / COO / PresidentCrime Scene InvestigatorCriminalistDepartment HeadDirectorDNA ExpertEducatorForensic DNA AnalystLab ManagerManagerMedical DoctorPostdoctoral FellowPrincipal InvestigatorProject / Program ManagerPurchaser / ProcurerResearch Assistant / Lab TechnicianSales and MarketingScientist / Associate ScientistSenior Investigating OfficerStudent / Graduate StudentSupervising CriminalistVeterinarianVice PresidentOther

Telephone*

Email*

Instrument Name

Instrument Serial Number

Company Name/Account*

Street address*

City*

State/Province*

Postal Code/Zip*

Country/Region*

Please selectAfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaireBosnia & HerzegovinaBotswanaBouvet IslandBrasilBritish Indian OceanBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColumbiaComorosCongoCook IslandsCosta RicaCôte D'IvoireCroatiaCuracaoCyprusCzech RepublicDemocratic Republic of CongoDenmarkDjiboutiDominicaDominican RepublicTIMOR-LESTEEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFederated States of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuianaGuineaGuinea - BissauHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxemburgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorwayOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilipinesPitcairn IslandsPolandPortugalPuerto RicoQatarRéunionRomaniaRussiaRwandaSaint HelenaSaint Kitts and NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent and the GrenadinesSan MarinoSão Tomé and PríncipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSaint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSamoaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUnited KingdomUkraineUnited Arab EmiratesUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVatican CityVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenZambiaZimbabwe

Request quote

Talk to your sales rep about your answers to these questions so they can better tailor services for you.

The impact of downtime
When your instrument is down, do you have a backup plan/system? Can your staff do their work?

Staff
Does your lab experience a high turnover in staff? What is your training and knowledge sharing process?

Volume
How many samples do you run on your instrument per month?

Samples
What type of samples do you run?